Shipping policy
Shipping Policy
Thank you for shopping with us! We are committed to providing you with a smooth shopping experience and fast delivery. Please read our shipping policy carefully:
Order Processing Time
- Orders are processed within 1–3 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Delivery Time Within Egypt
- Delivery time within Egypt is 2–5 business days, depending on your location and the shipping carrier.
- Delivery time may vary due to weather conditions or shipping company delays.
Shipping Fees
- Shipping fees are calculated based on the delivery address and package weight.
- The shipping cost will be clearly displayed at checkout.
- Free shipping may be offered on selected orders or during promotional periods.
Order Tracking
- Once your order has been shipped, you will receive a confirmation message containing shipment details and a tracking number (if provided by the carrier).
Address Information
- Please ensure that your address and phone number are correct and complete.
- We are not responsible for delays or lost packages caused by incorrect or incomplete address details.
Return & Exchange Policy
- You have the right to return or exchange your product(s) within 14 days from the date you receive them.
- To initiate your return or exchange request, please contact us at: 01008063852
Contact Us
For any questions regarding shipping or support:
(haridi@dausar.com)